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Is online shopping at your store safe?
Genuine Leather Jackets has used effective security mechanisms to make sure you have a secure shopping experience. Hence, online shopping at our store is reliable as well as safe, which tends to provide all the possible solutions to your shopping afflictions.
Can I track my order?
By placing an order on our website and clearing your dues, you will receive an order ID. Through this computer-generated ID, you would be able to track your order at any time.
How can my order be customized?
Simply send us your preferred measurements and details to stitch on the leather jacket. Our stylists will definitely pour in their talents to provide you the jacket of your choice.
Do you offer international deliveries?
GenuineLeatherJackets offer worldwide shipping services to facilitate the international buyers through our fascinating and stylish fashion pieces made from pure leather.
When will I receive my order?
If you’ve ordered a pre-designed leather jacket from our website, the order will be delivered at your doorstep in 20 to 25 business days at a minimum otherwise, the custom-made orders are delivered in more than 25 business days.
Can I cancel my order after its confirmation?
If you want to cancel an order after successfully placing on our website, send us an immediate query and follow the instructions as stated in our cancellation policy.
Do you sell original leather jackets?
Yes, our jackets are made from pure and genuine leather with fine quality to satisfy your leather jacket shopping.
Do you provide convenience in requesting return and exchange?
Yes, we offer return and/or exchange service if our customers are unsatisfied with the products they purchased. Go through our return and exchange policy to clear the doubts before claiming the service.
How can I share my personal details to confirm the order?
Fill out the form before checking out from the website or e-mail us the query to process your order.
Is your customer service reliable?
Yes, our customer service is very reliable in terms of providing instant solutions to your shopping issues. We make sure your queries are answered on time by providing you the access to our customer support 24/7.
What are your payment options?
We accept credit cards and PayPal account to receive payments from our customers against their orders. All the MasterCards, American Express, VISA, Western Union, Money Order, and wire transfer are accepted.
Will I get the jacket exactly as shown in the picture?
We have photographed all of the leather jackets in our settings and therefore, the pictures shown on the website are of original leather jackets. You will get exactly the same jacket as shown on our web store.
How can I contact GenuineLeatherJackets?
To get further guidance in shopping or stitching, contact us via e-mail
Do you offer custom services for leather jackets?
If you wish to design a leather jacket of your choice, feel free to talk with us and send us your designs, as well as the measurements, to stitch a jacket that fits you.
Do you offer discounts?
Yes, Genuine Leather Jackets offer discounts on different occasions and promotions.